Recent conversations about online learning have centered on ways to create dynamic online courses where students and instructors are engaged (Page et al., 2020). Online discussion forums are spaces where engagement happens. Here, instructors use feedback to motivate students, stimulate conversation, and encourage deep learning (Mazzolini & Maddison, 2003). Yet, when instructors feel overwhelmed by the sheer amount of commenting needed, their teaching can feel repetitive and robotic which is disheartening for everyone (Page et al.).
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