I have never used videoconferencing in my online courses on grounds that they undermine the “anywhere, anytime” convenience of online learning. But with Zoom now becoming ubiquitous in the working world due to the COVID-19 pandemic, I have come to see that videoconferencing skills are a valuable learning outcome that we should be teaching our students. Until now higher education has focused on written and face-to-face communication skills, but even after the pandemic has passed, I am sure that videoconferencing will remain a common means of communication in a business world where people routinely meet from different locations.
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