Ever since reading the article about how Professor Ashok Goel used bots to enhance the student experience for his computer science class, we have been wondering how artificial intelligence (AI) can be used in education. At our business school, we do not use this technology to manage our every day interactions, but, as part of a strategic reflection on the possibility of AI in our classes, we have begun to brainstorm about the promise that AI holds. Like companies, educational institutions are investing in improving the digital experience of students by using technology to create, manage, deliver, and optimize student experience anytime, anywhere. We believe there are ways to use AI to improve effectiveness and efficiency in the classroom.
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