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Student Ratings of Instruction: What about Those Written Comments?

Editor's Pick Evaluation and Feedback

Student Ratings of Instruction: What about Those Written Comments?

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Student Ratings of Instruction
Many faculty dread that end-of-semester email informing them that student evaluation feedback is available for viewing. Even instructors who routinely excel on numerical ratings find themselves struggling with students' responses to open-ended questions, where inevitably one remark stands out in its harsh tone or offensive content.

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