As every instructor knows, whether it's shouting in class or shouting online, a student's rude or aggressive behavior can have unfortunate consequences in the classroom. Two online instructors decided to explore how face-to-face classroom management skills can translate to the online environment. Reviewing a series of community college courses, the authors identify four common disruptive behaviors and present a tool kit of proactive measures that instructors can take to facilitate a productive online learning environment.
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