The options we have in communicating with our online students have markedly increased, and no longer are we limited to text-only emails and postings. In past columns I have mentioned a few of these, such as the use of audio and live chats, but it's time for an updated look at some of the newer technological approaches and practices one can take as alternative or adjunct forms of student communication —and how to make sure common errors and oversights don't happen.
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