Seven Ways to Facilitate Effective Online Discussions
Unlike a lot of faculty teaching today, Brian Udermann learned about the potential of online discussion boards almost by accident. It all happened about 15 years ago when he noticed the online discussion forum feature in his institution’s new learning management system and decided to set one up for his face-to-face class in health and nutrition. “I had no idea what I was doing,” said Udermann, now director of online education at the University of Wisconsin-La Crosse. “There were no grades affiliated with it. I didn’t even create a prompt, or a question, or an activity, nothing. I just told students, ‘Hey, this is available in our class, this discussion forum thing, and if you ever want to go out there and interact with each other, you certainly can.’” Nothing happened for about a week or so, but then one day a student posted a comment about something he found interesting from the day’s lecture. Then another student chimed in, then another. And for the rest of the semester a small group of students would drift in and out of the discussion forum, chatting about the most recent class and the things that piqued their interest. Fast forward to 2018 and Udermann is teaching others how to facilitate effective online discussions. He knows firsthand the challenges of engaging online students and hears from faculty about the frustrations of trying to find the right balance with their online presence as well as the age-old challenge of cultivating meaningful dialogue among students. He offers the following seven strategies for creating robust discussion board activities that students will find interesting along with helpful tips for managing instructor workload related to reading and grading posts.