Beyond the Answer Machine: Designing (and Redesigning) AI Chatbots to Support Learning
Krista Wojdak, Jason LaFrance, and Kevin Sutton
March 16, 2026
Large language models can explain concepts, summarize readings, and even generate practice problems. But developing professional expertise—the kind of strategic thinking, judgment, and problem-solving that distinguishes novices from experts—requires more than content delivery. It requires coaching. When we wanted to give students more access to
