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Unbundling Complex Concepts and Skills to Solve the ‘Tappers and Listeners’ Problem

Frequently, in our beginning accounting course, some of our students find a topic or procedure completely incomprehensible. Since these topics are discussed and illustrated in the textbook, our initial reaction was that these students simply weren't doing the assigned reading. In some cases this was true, but not in all cases. After some reflection and analysis, it dawned on us that we were dealing with a “tappers and listeners” problem.

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