“Prevalent among university faculty is the perception that a large number of today's students possess an outsized sense of entitlement” (Luckett, Trocchia, Noel, & Marlin, 2017, p. 96). But what exactly does entitlement mean in the academic realm? High grades without much in the way of effort? A demanding attitude toward teachers? Views of education as a commodity, something they've paid for and believe they should have their way?